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Frequently Asked Questions

Everything you need to know about our mobile puncture repair, 24/7 roadside assistance, vehicle breakdown towing, dispatch timing, and location sharing in Bangalore.

1. General & On-Site Mobile Service

Yes. We are exclusively a mobile puncture and roadside assistance service. We do not require you to push or tow your vehicle to a workshop. The mechanic brings tools, puncture plugs, and a portable compressor directly to your home, office, parking lot, or roadside location.
We service locations within approximately 20 km from our operating base in Bangalore, including Indiranagar, HSR Layout, Jayanagar, BTM Layout, Whitefield, Yelahanka New Town, Yelahanka Old Town, Hebbal, Nagawara, RT Nagar, Rajajinagar, New Airport Road, Sanjay Nagar, Bhartiya City, Sarjapur Road, and surrounding sectors. We aim to reach you in approximately 20–25 minutes, subject to real-time mechanic availability and traffic conditions.
Yes. Many customers contact us after discovering a flat tyre in their residential parking before their morning commute. We visit residential apartment basements, gated communities, and private homes.
Yes. If your vehicle has a puncture in a corporate tech park or basement parking, we can meet you at your building or visitors' parking area to complete the repair.
Yes! We provide on-call mobile puncture repair and breakdown towing assistance 24 hours a day, 7 days a week across Bangalore. Whether you have a flat tyre at 2:00 AM or midday, contact us and we will confirm the nearest available mechanic.
We aim for a response time target of approximately 20–25 minutes. We do not promise fixed guarantees like "10 minutes anywhere," because actual arrival depends on Bangalore road traffic, weather, and mechanic availability. We provide an honest, accurate ETA when you contact us.

2. Tyre Repairs & Vehicle Types

We service all commuter motorcycles (Splendor, Shine, Pulsar, Apache), performance bikes (KTM Duke, Yamaha R15, Royal Enfield), automatic gearless scooters (Activa, Jupiter, Access, Ntorq), and modern electric scooters (Ather, Ola, TVS iQube).
Yes. Tubeless punctures are repaired on-site using premium vulcanized butyl plug strips without requiring wheel removal whenever possible.
Yes. For spoked wheels with inner tubes, the mechanic dismounts the wheel, extracts the tube, performs an immersion water test to locate the puncture, applies a vulcanized cold patch, and reassembles the wheel.
Yes. For four-wheelers, we provide on-site tubeless plugging for tread punctures or assist in safely replacing your flat wheel with your vehicle's spare stepney tyre.

3. Vehicle Breakdown & Towing Assistance

Yes. In addition to mobile tyre repair, we coordinate towing assistance for broken-down motorcycles and cars that cannot safely continue their journey.
Yes. While we do not perform complex engine overhauls at the roadside, we arrange safe towing assistance to transport your immobilized vehicle to your preferred mechanic, authorized service center, or home.
Yes. If a tyre has suffered a severe sidewall tear, catastrophic blowout, or alloy wheel rim damage that cannot hold air, towing is the safest solution to prevent rim destruction.
We handle motorcycles, gearless scooters, and light passenger vehicles (hatchbacks, sedans, compact SUVs) subject to towing vehicle availability and location accessibility.
Yes. Clicking "Request Towing Assistance" opens a pre-formatted WhatsApp message where you can provide your vehicle model, breakdown description, pickup location, and destination.

4. Booking, Location Sharing & Dispatch

Simply call our 24/7 hotline or tap the WhatsApp button to message our mechanic with your area name, vehicle details, or nearby landmark.
No. To prevent miscommunication or dispatching when a mechanic is out of range, requests are confirmed only after the mechanic reviews your location and problem details. We do not take automated payments or make fake instant promises.
Advance booking is not required for emergency breakdowns. For home or office visits, you can contact us in advance to schedule a convenient time.
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